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San Francisco Subway System Admits Cutting Cellphone Service to Stop Planned Protest

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CNN - August 13, 2011

       

Demonstrators shut down a BART station in July to protest the shooting death of 45-year-old Charles Hill.

In a controversial move that has riled up free speech advocates, San Francisco's Bay Area Rapid Transit (BART) subway system said it cut off cellphone signals at “select” stations in response to a planned protest this week.

“BART temporarily interrupted service at select BART stations as one of many tactics to ensure the safety of everyone on the platform,” the transit agency said in a statement on its website Friday.

BART said it took the actions because protesters said they “would use mobile devices to coordinate their disruptive activities and communicate about the location and number of BART Police.”

Demonstrators had planned a rally to bring attention to a number of transit police officer shootings, the latest one resulting in the death of 45-year-old Charles Hill, who was shot last month after a confrontation with officers.

The transit agency said protests during rush hour endangered the safety of commuters and employees.

“A civil disturbance during commute times at busy downtown San Francisco stations could lead to platform overcrowding and unsafe conditions for BART customers, employees and demonstrators,” the agency said.

The incident happened Thursday, the same day that British Prime Minister David Cameron proposed a crackdown on social media to quell riots.

"Everyone watching these horrific actions will be struck by how they were organized via social media," Cameron said Thursday during an address to Parliament. "Free flow of information can be used for good. But it can also be used for ill. And when people are using social media for violence, we need to stop them."

Protesters in San Francisco have used websites and social media to organize demonstrations, including a rally last month that shut down a subway stop.

On Saturday, a BART director said the cellphone shutdown was not authorized by higher-ups and was under investigation, according to the Bay Citizen newspaper. “This is a transit agency, and our job is not to censor people,” BART official Lynette Sweet was quoted as saying.

The ACLU also denounced the cellphone shutdown, likening it to strong-arm tactics used by other governments.

“Shutting down access to mobile phones is the wrong response to political protests, whether it’s halfway around the world or right here at home,” the ACLU of Northern California said on its website.

The petition site, Care2.com, started an online petition titled “BART: Stay Out of Our Cell Phone Service!” On Saturday evening the site had more than doubled its signature goal of 1,000.

Also the hacktivist group Anonymous said it would be targeting BART on Monday to retaliate, several news sites reported Saturday.

http://news.blogs.cnn.com/2011/08/13/s-f-subway-system-admits-cutting-cellphone-service-to-stop-planned-protest/

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by Paul Elias and John S. Marshall (AP) - Time Techland - August 15, 2011

         

                                               Anonymous Hackers - Paul Hanna / Reuters

SAN FRANCISCO (AP) -- San Francisco's mass transit system prepared for renewed protests Monday, a day after hackers angry over blocked cell phone service at some transit stations broke into a website and posted company contact information for more than 2,000 customers.

The action by a hacker group known as Anonymous was the latest showdown between anarchists angry at perceived attempts to limit free speech and officials trying to control protests that grow out of social networking and have the potential to become violent.

Anonymous posted people's names, phone numbers, and street and email addresses on its own website, while also calling for a disruption of the Bay Area Rapid Transit's evening commute Monday.

BART officials said Sunday that they were working a strategy to try to block any efforts by protesters to try to disrupt the service.

"We have been planning for the protests that are said to be shaping up for tomorrow," BART spokesman Jim Allison said. He did not provide specifics, but said BART police will be staffing stations and trains and that the agency had already contacted San Francisco police.

The transit agency disabled the website, myBART.org, Sunday night after it also had been altered by apparent hackers who posted images of the so-called Guy Fawkes masks that anarchists have previously worn when showing up to physical protests.

The cyber attack came in response to the BART's decision to block wireless service in several of its San Francisco stations Thursday night as the agency aimed to thwart a planned protest over a transit police shooting. Officials said the protest had been designed to disrupt the evening commute.

Computer experts said the hackers appeared to exploit an obvious hole in the site's security. BART pays another company to operate the website that offers subscribers discounted tickets and keeps them apprised of events planned by the transit agency.

"I don't think Anonymous worked very hard," said Josh Shaul, chief technology officer of Application Security Inc., a New York-based data base security company. "This appears to be a low-tech attack. It's really very trivial to find these vulnerabilities."

A BART spokesman didn't immediately return an email message Monday morning.

"We are Anonymous, we are your citizens, we are the people, we do not tolerate oppression from any government agency," the hackers wrote on their own website. "BART has proved multiple times that they have no problem exploiting and abusing the people."

Allison described myBART.org as a "satellite site" used for marketing purposes. It's operated by an outside company and sends BART alerts and other information to customers, Allison said.

The names and contact info published by Sunday came from a database of 55,000 subscribers, he said. He did not know if the group had obtained information from all the subscribers, he said, adding that no bank account or credit card information was listed.

The BART computer problem was the latest hack the loosely organized group claimed credit for this year. Last month, the FBI and British and Dutch officials made 21 arrests, many of them related to the group's attacks on Internet payment provider PayPal Inc., which has been targeted over its refusal to process donations to WikiLeaks. The group also claims credit for disrupting the websites of Visa and MasterCard in December when the credit card companies stopped processing donations to WikiLeaks and its founder, Julian Assange.

BART's decision to shut down wireless access was criticized by many as heavy handed, and some raised questions about whether the move violated free speech.

The problems began Thursday night when BART officials blocked wireless access to disrupt organization of a demonstration protesting the July 3 shooting death by BART police who said the 45-year-old victim was wielding a knife.

Activists also remain upset by the 2009 death of Oscar Grant, an unarmed black passenger who was shot by a white officer on an Oakland train platform. The officer quit the force and was convicted of involuntary manslaughter after the shooting.

Facing backlash from civil rights advocates and one of its own board members, BART has defended the decision to block cell phone use, with Allison saying the cell phone disruptions were legal because the agency owns the property and infrastructure.

"I'm just shocked that they didn't think about the implications of this. We really don't have the right to be this type of censor," Lynette Sweet, who serves on BART's board of directors, said previously. "In my opinion, we've let the actions of a few people affect everybody. And that's not fair."

Laura Eichman was among those whose email and home phone number were published by the hackers Sunday.

"I think what they (the hackers) did was illegal and wrong. I work in IT myself, and I think that this was not ethical hacking. I think this was completely unjustified," Eichman said.

She said she doesn't blame BART and feels its action earlier in the week of blocking cell phone service was reasonable.

"It doesn't necessarily keep me from taking BART in the future but I will certainly have to review where I set up accounts and what kind of data I'm going to keep online," Eichman said.

Michael Beekman of San Francisco told the AP that he didn't approve of BART's move to cut cell phone service or the Anonymous posting.

"I'm not paranoid but i feel like it was an invasion of privacy," he said. "I thought I would never personally be involved in any of their (Anonymous') shenanigans."

The group Anonymous, according to its website, does "not tolerate oppression from any government agency," and it said it was releasing the User Info Database of MyBart.gov as one of many actions to come.

"We apologize to any citizen that has his information published, but you should go to BART and ask them why your information wasn't secure with them," the statement said.

Associated Press writers Terry Tang and Bob Seavey in Phoenix also contributed to this report.

http://techland.time.com/2011/08/15/bart-ready-for-renewed-protests-after-cyber-attack/

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