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Cries for help pour into U.S. 988 mental health, suicide line

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Brill works in one of more than 200 call centers fanned out around the country tasked with answering an uptick in calls day and night from people considering suicide or experiencing a mental health emergency.

With bipartisan congressional support and just under $1 billion in federal funds, the 988 mental health helpline has quickly expanded its reach in the six months since it launched — with over 2 million calls, texts and chat messages pouring in.

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The expansion of mental health telemedicine more than offset the drop in in-person mental health services among more than 5.1 million US adults for some diagnoses during the first year of the pandemic, finds a study published late last week in JAMA Health Forum.

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